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Jobs at Dining Alliance

Senior Client Analyst

Location: Waltham, MA

Department: Consolidated Concepts

Type: Full Time

Min. Experience: Experienced

Company Overview

Consolidated Concepts works with some of the top restaurant brands in the industry. Some of our 175 clients include Salsarita’s, Cooper’s Hawk, Pollo Campero, Zoe’s Kitchen and Anthony’s Coal Fired Pizza. We help our clients improve profitability. Our focus is on supporting multi-unit restaurants with a team of industry specialists, state of the art technology, market data and billions in buying power.

We all feel committed and passionate about our mission: to keep restaurants thriving by improving their productivity and working to improve the quality of their products at a better price. We grew organically and still keep an entrepreneurial spirit, but also maintain a balance by working together as a team in a fun and fast-paced environment.


The Senior Client Analyst role will be a part of the Client Support team at Consolidated Concepts. In this role, you will use your communication, analytical, and Excel skills to provide support to Consolidated Concept’s clients.  The Senior Client Analyst will be responsible for leading impactful relationships with clients and manufacturers by identifying, presenting, and closing savings opportunities.  It is vital to work collaboratively with the team to prepare experiences that promote client loyalty. 

Essential Duties 

  • Performs data analyses
  • Executes client savings reports
  • Presents savings analyses to clients via webinar
  • Coordinates communication between client, manufacturer, and distributor
  • Records all activities in CRM (Salesforce)
  • Assesses and resolves escalated client issues


  • 4-year degree required
  • 4+ years of equivalent experience
  • Experience or familiarity with the restaurant industry
  • Client oriented business experience- work for service oriented organization(s) and had responsibility for overseeing delivery of services to clients
  • Able to work independently and be a self-starter, while open to change and shifting priorities
  • Possess organizational, analytical, and critical thinking skills with great attention to detail 
  • Excellent written and verbal communication skills- can clearly communicate data concepts to clients and Consolidated Concepts team
  • Intermediate to advanced Excel knowledge is a must


  • Competitive Salary
  • 401K Incentive Savings Plan
  • Medical and Dental Insurance
  • Responsible Paid Time Off policy
  • Advancement Opportunities

Consolidated Concepts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, national origin, disability or handicap, or veteran status.

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